Welcome to the SPORT-BRELLA Online store

PRIVACY

Thank you for visiting the Sport-Brella online store. This privacy policy tells you how we use personal information collected at our website. By using our website, you are accepting the practices described in this privacy policy.

The privacy practices set forth in this privacy policy are for our website only. If you link to other websites, please review the privacy policies posted at those sites.

Collection and use of information

We collect personally identifiable information, like names, addresses, telephone numbers, email addresses, etc., when voluntarily submitted by our visitors. The information you provide is used to deliver the products you have purchased from us, update you on the delivery of those products and provide you with relevant product information.

When you register as a user on our website, we might use your personal information to send you email newsletters and/or promotional materials from time to time. You can unsubscribe at any time by using the unsubscribe function on the email.

We may automatically record information that your browser sends whenever you visit our website. This data could include your computer's IP address, browser type, webpage you were visiting before you came to our website, the pages of our website you visit, the time spent on those pages, items and information searched for on our website, access times and dates, and other statistics.

This information is collected to help us improve our website and the services and products we provide. This data will not be used in association with any other personal information.

Privacy contact information

The Sport-Brella online store follows the rules set out in the Privacy Act and National Privacy Principles and laws.

We reserve the right to make changes to this policy. Any changes to this policy will be posted.

More information about Privacy law and the National Privacy Principles is available from the Federal Privacy Commissioner at http://www.privacy.gov.au/.

More information

If you have any questions, concerns, or comments about our privacy policy you may contact us on (03) 9013 6800 between 9am and 5pm Monday to Friday, send us an enquiry or email us at info@store.sportbrella.com.au

 

SECURITY

We will take all reasonable steps to protect the security of the personal identifiable information that we hold. This includes taking appropriate measures to protect electronic materials and materials stored and generated in hard copy. Only authorised employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information.

Security is a two-way street and it’s up to you to ensure you protect your information.

Security tips

  • If using a public computer or terminal, always log out when you complete an online session.
  • Keep your passwords private. Remember, anybody who knows your password may access your account.
  • When creating a password, use at least eight characters, a combination of letters and numbers is best. Do not use your name, e-mail address or other personal information that can be easily obtained. It's also recommended that you frequently change your password.
  • Avoid using the same password for multiple online accounts.
  • We will never e-mail or call a customer and ask that they disclose or verify their password, credit card or banking account number. Such information should only be submitted when completing an order at the Sport-Brella online store or contacting the Sport-Brella online store directly.
  • If you are contacted by, or receive an unsolicited e-mail from an unknown entity, and are asked to confirm or provide your password or personal or banking information, simply disregard the request and report the incident to us for investigation.

Payment processing

The Sport-Brella online uses Paypal to process online payments and accepts payments using Visa, MasterCard, Discover and Paypal. PayPal is an account-based system that lets anyone with an email address securely send and receive online payments using their credit card or bank account. Its greatest advantage is that payments are made immediately much faster than sending bank transfers.

PayPal allows you to make secure purchases without revealing your credit card number or financial information. Not only does PayPal help keep this information private, it guarantees 100% protection against unauthorised payments sent from your account.

If you'd like to find out more about PayPal, visit www.paypal.com.au.

More information

If you have any questions, concerns, or comments about our website security you may contact us on (03) 9013 6800 between 9am and 5pm Monday to Friday, send us an  enquiry or email us at info@store.sportbrella.com.au